Frequently Asked Questions - Mobile Web Banking

What is Mobile Web banking?

It's a mobile version of Progressive Credit Union's Onlibe Banking for your smart phone.
What are the features of Mobile Web Banking?
  • Check account balances & activity
  • Pay bills (view, set-up and delete immediate and scheduled bill payments)
  • Transfer funds (view, set-up and delete immediate and scheduled transfers)
  • Find a branch or ATM
  • Memorized accounts
  • Full site access
  • Privacy and legal information
  • Help

How do I access Mobile Web Banking?
It's easy...
  1. You have access to Progressive Credit Union's Online Banking
  2. You have logged into online banking at least once from a desktop computer
  3. When you're ready to access mobile web, simply visit www.progressivecu.nb.ca/m from your smart phone's browser.  If you are not currently signed up for online banking or not yet a member, please contact a Progressive Credit Union branch for assistance.

Is my information secure?

Your personal information is just as secure using Mobile Web Banking as with Online Banking.  The login is password protected (same as for Online Banking) and 128-bit SSL encryption protects your data.If you lose your phone, your accounts can only be accessed if someone has the correct login credentials.

How much does this cost?

It's free.  We don't charge you to use this service but your mobile carrier might charge you for accessing your data plan.  Please contact your mobile carrier if you are unsure about any charges that might apply to you.

What devices support Mobile Web Banking?
Mobile Web Banking works with most mobile devices with internet access but it works best with the following smart phones iPhone, iPod Touch, Samsung and Blackberry.

Do you have an iPhone®, Blackberry or Android app?

Not at this time.  Mobile Web Banking was designed to be used by the largest possible group of smart phones (like iPhone®, BlackBerry®, and others) via a smart phone's internet browser.

What is the difference between Mobile Web Banking and Mobile Text Banking?

Mobile Web Banking is online banking optimized for smart phones. It allows users to perform banking functions on mobile devices that have access to the internet.Mobile Text Banking allows users to send short text message commands.  Users can perform the following:
  • Check account balances
  • Check recent transaction history
  • Add, disable, or delete a mobile phone
  • Add, remove, or edit the accounts accessed through mobile banking by text
iPhone® is a trademark of Apple Inc., registered in the U.S. and other countries. Apple Inc. is not a sponsor or participant in Progressive Credit Union Mobile Web Banking.
The Trademark BlackBerry® is owned by Research In Motion Limited and is registered in the United States and may be pending or registered in other countries.  Progressive Credit Union  is not endorsed, sponsored, affiliated with or otherwise authorized by Research In Motion Limited.