Send
Sending an eTransfer
After you have created your user profile and a recipient list, you may now send an Interac® e-Transfer.
How to send money by email
- Log in to MemberDirect Online Banking and go to the Transfer Money section
- Select Send e-Transfer from the Shortcuts menu
- Enter the amount of money you want to send and the account to withdraw the funds from
- Select the recipient from your recipients list
- You may enter a short message for the recipient. This message should not contain the answer to the security question.
- Click Continue to complete the transaction.
Important information
- A non-refundable service fee will be charged for sending money by email. The recipient's financial institution may also charge a service fee to receive the money.
- It can take 15 minutes or more for the recipient to receive an email informing them that you have sent them money.
- If the recipient has not deposited the money that you sent to them by email, you may send them an email reminder on the Pending Email Money Transfers page.
- If the money you have sent has not been deposited within 30 days, it will be automatically deposited back into your account.
- Once money has been deposited by the recipient, the transfer cannot be cancelled. Be sure to verify the email address before you send money.
- Keep the password secret so that only you and the recipient know the answer.
- The maximum transfer amount is $3,000.
How to cancel an Interac® e-Transfer
You can cancel an Interac e-transfer before it has been deposited by the recipient.
- Click Pending e-Transfer to view an e-Transfer that you have sent but has not yet been deposited.
- Click Cancel to cancel the transfer and to deposit the money back into your account.
Note that the service fee will not be refunded when you cancel an email transfer.
®Trademark of INTERAC Inc. Used under license.
*There is a non-refundable service fee each time you send an e-Transfer.
**Transfer time is dependent on internet and financial institution connectivity.