NOTICE
There are debit card POS transaction issues occurring at certain retailers who require a software update on their devices. This is not caused by our credit union cards, but rather the merchant's terminal.
If you experience this issue you can:
• Split your transaction to allow for contactless transactions (under $100 each)
• Have cash on hand as a back up until this issue is resolved
Some of the merchants affected include:
Canada - Global Payments (Loblaw Branch merchants), Moneris (Costco, La Senze, Victoria Secret/Pink, Bath & Body Words, Esso, Petro Canada) and other small merchants.
USA - NYCE network (Walmart, Costco, Shell, McDonalds and other merchants).
We have received communication that a software fix is currently being rolled out. Our sincere apologies to anyone affected. We will update as we learn more.
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