Getting Started

Create a User Profile and Recipient List

Before you can send an Interac® e-Transfer, you will need to create a user profile and a recipient(s).

How to Create a User Profile

  1. Log in to MemberDirect Online Banking and go the the Transfer Money tab
  2. Select Send an e-Transfer, located on the Shortcuts menu
  3. A new screen will appear, Create Interac e-Transfer Profile
  4. Enter your first and last name and your email address
  5. Click Continue
  6. Your profile is now created

What you should know:

  • The email address that you have entered will be used to inform you when your transfer has been received or declined.
  • You can update your profile at any time in MemberDirect Online Banking by selecting the Update e-Transfer Profile link.

How to Create and Add a Recipient

  1. Go to the Transfer Money tab
  2. Select e-Transfer Recipient List
  3. Select Add a Recipient
  4. Enter all applicable information in the screen that appears
  5. Click Continue
  6. After verifying that the recipient's information is correct, click Save Recipient
  7. Your new entry can be found by selecting e-Transfer Recipient List

What you should know:

  • For your security, only you and the recipient should know the security question and answer.  You can communicate this to the recipient by phone or in person for additional security.
  • You can edit a recipient's information at any time or delete a recipient if you no longer need to send them money by email.

If you are not currently signed up for MemberDirect Online Banking, do not have a personal account or are not yet a member, please contact a Progressive Credit Union branch for assistance.

® Trademark of INTERAC Inc.  Used under license.

*There is a non-refundable service fee of $1.00 each time you send an e-Transfer (subject to change upon notice).

**Transfer time is dependent on internet and financial institution connectivity.